Philadelphia-based Comcast Cable Company, through the acquisition of several media companies such as AT&T Broadband in 2001, has become one of the largest cable television companies in the United States. Since 2010, Comcast has been marketing cable television services as Xfinity, which offers various digital cable television, internet, telephone and wireless services provided by the company.
Devices Used by Comcast
Jan 11, 2018 Comcast Xfinity's newest dvr set top box, the XG1v4 4k UHD is a serious upgrade from the previous model. Not only is it smaller, sleeker, and quieter - it uses less power than it's predecessor. This test ensures that your set-top box is connected properly and that you will be able to watch TV while using Skype on XFINITY. If you see TV programming on the screen, click I SEE MY TV. Helpful Hints for HD Video Signal. I f you see a gray box with an X, click I DON’T SEE ANYTHING.
For the Xfinity service, there are several Xfinity set-top box manufacturers that Comcast uses to offer a variety of digital cable devices to customers. These devices utilize the advanced X1 platform. The X1 platform was launched in 2012 and is a digital TV format that Comcast says provides more extensive support for integrated internet content, as well as apps for video-streaming services, WiFi and a remote control that accepts voice recognition input.
Each type of Xfinity Comcast set-top box model has different features and abilities, and the company uses set-top boxes from several well-known manufacturers. The majority are produced by Motorola (known as Arris since the brand acquired Motorola in 2017). In certain regions, Scientific Atlanta, Cisco and Pace are also manufacturers the cable company currently uses.
Some of the more popular Comcast set-top box models include the Motorola RNG200N and the Pace TDC57D for regular digital television. For high-definition television and digital applications, the Xfinity set top box manufacturers of choice are the Scientific Atlantic 4250 and 8300, as well as the Cisco RNG100 and RNG200N.
Costs of Set-Top Boxes
You generally cannot buy a Comcast set-top box a la carte, but instead the company factors the cost into the monthly charge to its customers for television services. You cannot buy the X1 DVR set-top box from Comcast or through an Xfinity set-top box manufacturer, so you must get TV service from Xfinity to get the benefits of the system.
For the X1 DVR system, Comcast adds a $10-per-month DVR service fee as well as a $9.95-per-month HD technology fee, and each additional TV will cost another $9.95 per month.
It’s estimated that a DVR service package for one primary TV and an additional four TVs could cost about $45 per month.
Installation of the Set-Top Box
The above prices do not include installation. A professional installation could cost you around $60, and covers the installation and an in-home tech visit. While you can’t find an Xfinity cable box for sale, you can try installing the box the company provides by yourself. Comcast offers a self-installation kit to do so.
If you don’t have a Comcast office near your home, Comcast will charge $15 for shipping and handling of the kit. If you want priority shipping it will cost you another $29.95 to have it sent to you. Lastly, if you choose to turn off your cable service, Comcast generally charges another $6 to have it turned back on.
Buying Your Own Cable Box
Perhaps you don’t want to go through the trouble of having to rent a new cable box every time you change apartments or would just like to have your own that you can trust.
You can’t find an Xfinity cable box for sale, but Comcast says that it’s possible to purchase your own device or DVR from a retailer or authorized reseller in the United States (there are several from companies such as Samsung, Sony and Tivo). In order for it to work you would still have to activate your device with a Comcast-supplied cable card.
Comcast will supply the CableCARD device free to customers. Some devices, such as older Tivo devices, require a second card that will result in an extra charge. While you may not be able to find an Xfinity cable box for sale, if you subscribe to an Xfinity TV service package that includes equipment as part of the service, Comcast will give a monthly equipment credit of $2.50 for each retail device you own that has an activated CableCARD device.
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About the Author
John began his 25-year career in the editorial business as a newspaper journalist in his native Connecticut before moving to Boston in 2012. He started fresh out of college as a weekly newspaper reporter and cut his teeth covering news, politics, police, and even a visit from a waterskiing squirrel. He went on to work in the newsrooms of several busy daily newspapers, and developed a love for detailed storytelling, focusing on the lives and diverse tales that all people have to offer. Moving on to the business arena later in his career, John worked as a managing editor for a healthcare publishing company and a technology software firm. He’s used his background in broadcast journalism as a webinar moderator, voice-over specialist, and podcast narrator. John also holds a master’s degree as an elementary school teacher and spent 10 years working with and tutoring students of various ages and backgrounds, including multilingual students and students with special needs of all ages.
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FCC ID MG3-4350
4352 Comcast XR15 Remote 2015
Voice Remote
1. Meet Your Remote
2. Turn On Your Remote
Your remote arrives with the AA batteries already installed, but not activated. Here is how to power it on for the first time.
3. Pair Your Remote for Voice Control
Use Voice Control to search for networks and shows, set DVR recordings, and get recommendations.
4. Troubleshooting
Remote not working with your TV?
The remote has to be programmed to the TV and/or audio receiver to control power, volume, and input. Go to the Remote Settings screen on X1 to program control of your TV and audio receiver.
Need help?
Say “Remote help” to see tips & tricks for using your remote.
Voice command not working?
Make sure you’re pressing the Voice button while you speak into the remote, and release it when complete.
Set Top Box Xfinity
Need to pair with another box?
If you want to use your remote with a different set-top box repeat step 3 while pointing the remote at the box.
Looking for more information?
Visit Xfinity.com/remotes for additional help with Xfinity remotes
5. FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not used in accordance with the instructions, may cause harmful interference to radio communications.
There is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase or decrease the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that which the receiver is connected.
• Consult the dealer or an experienced remote control / TV technician for help.
• It is strongly recommended that the TV be plugged into a separate wall outlet.
The user is cautioned that changes and modifications made to this equipment without the approval of the manufacturer could void the user’s authority to operate this equipment.
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC ID: MG3-4352
Set Top Box Xfinity Installation User Manual Pdf
Questions about your 4352 Comcast XR15 Remote? Post in the comments!
4352 Comcast XR15 Remote Manual [PDF]